How do you understand quality?
Würth defines it as sensitivity to customer needs. Problems, needs and requirements from our customers are our challenges and the basis of our commitment. Würth has a strong R&D team of 120 people, with a number of utility model and design patents.
The whole product R&D process is based on the opinions of independent institutions, colleges and universities, and customer advisory committee, as well as the customer suggestions with practical guidance. Only when the quality standards are fully met can new products be put into the market.
• Spectrometer can easily analyses 20 different elements which are most often added in the fastener material with accuracy 0.01%.
• Microscope to make sure parts are heat-treated with right microstructure such as marten site.
• Plus impact tester to make sure parts are not brittle even hardness is within range.
• HRC – routine test
• HV10 – reference test
• HV0.3 – combined with microscope to detect fault during heat treat